1. Introduction

Welcome to YUANHENG ("Company," "we," "our," "us"). We respect your privacy and are committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website [www.abyssgem.com], as well as your rights regarding that information.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site.

2. Information We Collect

We may collect different types of information, including:

a) Personal Information

  • Name, email address, phone number, billing/shipping address

  • Payment details (processed securely by third-party providers)

  • Any other information you voluntarily provide (e.g., through contact forms)

b) Non-Personal Information

  • Browser type, IP address, device information

  • Website usage data (e.g., pages visited, time spent on site)

  • Cookies and tracking technologies

3. How We Use Your Information

We use the information we collect to:
✅ Provide and improve our services
✅ Process transactions and send order confirmations
✅ Respond to inquiries and customer support requests
✅ Personalize user experience
✅ Improve website performance and security
✅ Comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share information in the following cases:

  • With service providers (e.g., payment processors, shipping companies)

  • To comply with legal requirements (e.g., responding to lawful requests)

  • In case of a business transfer (e.g., merger, acquisition)

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. You can control cookie preferences via your browser settings. For more details, visit our [Cookies Policy] page.

6. Data Security

We take appropriate measures to protect your personal data, but no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights (GDPR & CCPA Compliance)

Depending on your location, you may have the following rights:
🔹 Access & correction – Request access to your data and make corrections
🔹 Deletion – Request deletion of your personal data
🔹 Opt-out – Opt-out of marketing emails at any time
🔹 Data portability – Request a copy of your data in a readable format

To exercise these rights, contact us at [nnyuanheng2@outlook.com].

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: [nnyuanheng2@outlook.com]
🌍 Website: [www.abyssgem.com/]