{"id":13,"date":"2025-09-29T16:05:48","date_gmt":"2025-09-29T08:05:48","guid":{"rendered":"https:\/\/www.abyssgem.com\/?page_id=13"},"modified":"2026-01-12T06:04:30","modified_gmt":"2026-01-12T11:04:30","slug":"user-security-agreement","status":"publish","type":"page","link":"https:\/\/www.abyssgem.com\/index.php\/user-security-agreement\/","title":{"rendered":"User Security Agreement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-571f14fe e-flex e-con-boxed e-con e-parent\" data-id=\"571f14fe\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-765341a6 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"765341a6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>[Yuanheng Service Commitment]<\/strong><br \/>Your satisfaction is our ultimate pursuit: Since the products are handmade, it will take 1 to 5 days for production. During this period, you can contact us via email and we will keep you updated on the production progress.<\/p><p>International logistics:\u00a0 <strong>JS express<\/strong><\/p><p>Real-time tracking of international logistics\uff1a<strong>https:\/\/www.17track.net\/zh-cn<\/strong><\/p><p>Official email of Yuanheng Studio\uff1a<strong>NnYHstudio@outlook.com<\/strong><\/p><p><strong>[Core benefits]<\/strong><br \/>\u25cf Three-layer worry-free after-sales guarantee\uff1a<br \/>10-day unconditional return and exchange |30-day satisfaction guarantee |Optional lifetime warranty<\/p><p>\u25cf Seamless experience at each stage\uff1a<br \/>From purchase to after-sales support &#8211; high-end services<\/p><p>\u25cfFlexible solution\uff1a<br \/>Offer refund or replacement options<\/p><p><strong>[Return and Exchange Policy Details]<\/strong><\/p><p>\u25b6 Coverage scope<br \/>\u2713 Size error \u2713 Product damage \u2713 Unexpected order \u2713 Change your mind<br \/>\uff08Note: The items must be in an unused condition and it is preferable to keep them in their original packaging.\uff09<\/p><p>\u25b6 Timeline standard\u00a0<br \/>Application window\uff1aReceipt<br \/>Refund processing within the next 10 calendar days:<\/p><p>Standard: 1-2 working days after receiving the goods<\/p><p>Credit card payment: Bank processing<br \/>Completion within a maximum of 5 working days \u203a Reply<\/p><p>Promise: Reply to emails within 24-48 hours<\/p><p><strong>\u25b6 Step-by-step process<br \/>1\ufe0f^ Initiate the request<br \/>Send an email to: NnYHstudio@outlook.com<\/strong><br \/>2\ufe0f^ Obtain guidance<br \/>Include return address and instructions<br \/>\u25b6 Special note<br \/>\u25c8 Return shipping cost is borne by the customer<br \/>\u25c8 Cancellation of pre-shipment: Full refund for those whose order has not been dispatched<\/p><p>[Important Reminder]<br \/>Protecting Your Rights:<br \/>1. Keep the items intact and unused<br \/>2. Use traceable transportation methods<br \/>3. Report any issues promptly <br \/>We believe that excellent service begins with a sincere commitment.<br \/>We look forward to creating a wonderful shopping experience with you!<\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>[Yuanheng Service Commitment]Your satisfaction is our ultimate pursuit: Since the products are handmade, it will take 1 to 5 days<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.abyssgem.com\/index.php\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.abyssgem.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.abyssgem.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.abyssgem.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.abyssgem.com\/index.php\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":13,"href":"https:\/\/www.abyssgem.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":2288,"href":"https:\/\/www.abyssgem.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions\/2288"}],"wp:attachment":[{"href":"https:\/\/www.abyssgem.com\/index.php\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}